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~~ , <br />8 <br />OBJECTIVES: <br />I. Increase the total active patients from 1fi78 (FY '79 year end <br />estimate) to 1917 by FY '80 year end. <br />Ix. Operate family planning clinics two days per week (one in <br />Hillsborougki and one in Chapel Hill-Carrboro), ten hours per <br />day. <br />1. Increased teen service's.. _ <br />2. Increased working women services. - - •' ' <br />- ITI. Explore.P.O.?~1.R. (Patient Oriented Retard Keeping) for the <br />program. _ .. <br />N. Maintain clinical currency of FP staff and procedures. - - '_ --. - <br />1. Further develop standing written procedures. <br />2. Increase clinic efficiency. <br />3. Provide in-service training. for staff. <br />~4. Revamp policies.and procedures as state guidelines and <br />'- medical information changes. <br />V. Improve third party billing Procedures. - <br />1. Change practices. as mandated by guidelines <br />B. Family Planning Health education: <br />Goali o increase t e number and quality of educational functions within <br />the clinic and the community. <br />Objectives: <br />I. Increase participation of FP clients from high risk groups. <br />A. Educate public on who is high risk and why they are high <br />risk. <br />1. Develop a slide-tape series discussing the different <br />categories of high risk indicators. <br />2. Use the series with community groups -churches, civic <br />clubs, schools, eta. <br />3. Use mass media to reach high risk groups ie -newspapers, <br />radio (WSRC, WCHL) TV (Real Perspectives, Blank Unlimited, <br />etc. )•. <br />B. Acquire and distribute literature in community on high risk <br />groups. <br />C.- Using the patient information system, evaluate use of clinic <br />services by high risk groups. <br />D. Provide written information at day care centers, schools, <br />various community agencies, marriage license offices, eta. <br />on family planning program. <br />1. Develop a FP leaflet discribina the program and services <br />which can be inexpensively produced. <br />II. A. Continue to provide a channel for consumer communications <br />and a strengthened FP Advisory Council. <br />1. "Mantain the Family Planning Advisory Council and inarase <br />membership. <br />2. Develop, distribute and evaluate a patient satis~'action <br />survey. <br />