Orange County NC Website
17 <br />experience. However, every manager approaches similar situations from varying perspective <br />seeking similar measures of success. Again, no one -size fits all. <br />Summary: <br />Frank Clifton said each of the items assigned had been addressed to some extent. Certainly, <br />there are items that are not listed that could have been presented. Local government like any <br />organization should have a goal to pursue "continuous improvement". Whether resources <br />permit or not, it is prudent to know there are opportunities to be more efficient, but more <br />importantly more effective. In the end, effectiveness may be somewhat subjective depending <br />upon measurements employed, except that those paying for the services will always expect <br />quality at a reasonable cost. <br />He said that change that the BOCC does not support if pursued by staff will fail. Support by <br />the BOCC does not have to be unanimous but the BOCC consensus must be consistent or <br />implementation of change will be deterred accordingly. Organization staff has a history of <br />attempting to give every member of the BOCC what that individual wants. Sometimes that <br />occurs contrary to the BOCC consensus or knowledge. <br />Observe county government operations and develop a detailed summary of <br />`potential' items to be addressed in a more comprehensive manner. <br />Frank Clifton said that he took this on in a broad sense and he developed an extensive list of <br />different issues. He said that one tenet to keep in mind is that there is "NO" one -size fits all <br />perfect method to do anything or everything, it is just meant to say that the observations are <br />basic and not absolute. Following is the summary for this item. <br />SUMMARY <br />These observations are basic and not to be taken as absolutes. Further study and <br />analysis could be appropriate. None of recommendations is to be taken as overtly "critical" <br />of existing practices or personnel in a sense of "highlighting" weaknesses. Each comment <br />is an attempt to ask four basic questions: <br />(1) Why are we doing this or that in a certain manner? <br />(2) Are there contributing factors that prevent or prohibit other options? <br />(3) When was the last time these issues were addressed, reviewed or modified? <br />(4) Is there a better, more effective and /or efficient approach to be considered? <br />He said that on the next agenda, there is a recommendation to initiate the consolidation of Tax <br />Administration, Tax Assessment, and Land Records under the direction of the Tax <br />Administrator. This is consistent with the retirements that are occurring there. There will be <br />some shifting of responsibilities and not removal of positions. <br />II. Pursue a review and propose revisions to the County's current "Agenda <br />Development Process ". <br />