Orange County NC Website
Browse       Search
10 <br />B. Meters will be read and bills rendered in accordance with the policies established by <br />the County and any agency with which the County may contract. The County <br />reserves the right to vary the dates or length of time covered by any statement, <br />temporarily or permanently, if necessary for the efficient operation of the System. <br />C. Statements for sewer service will be computed on the basis of the published rate <br />schedule then in effect. <br />D. Charges for sewer service commence when connection to the System is complete as <br />prescribed and described in the Sewer Easement and Agreement. <br />E. Each sewer connection will be separately metered and will be maintained as a <br />separate account. <br />F. Monthly statements will be mailed on or about the date the user's water meter is <br />read, if there is a meter or the same date each month as determined by the County's <br />billingand collecting went where there is no water meter. Payment is due when. <br />the statement for sewer service is received and delinquent 20 days after the <br />s~~a~t water meter reading date. If payment is not made within 20 days after the <br />salt water meter reading date, sewer and water service will be <br />discontinued. Statements will be sent to the address of the user as it appears on the <br />application for service made by the user. It is.the user's responsibility to <br />immediately notify Orange County and its billing and collection agent of any <br />change in this address. The user's failure to receive any statement or notice when it <br />is addressed to the user at the address contained in the application or a new address <br />provided to the County and its billing and collection agent shall not be a basis for <br />forgiving discontinuation of service. <br />XII. DISCONTINUATION OF SERVICE <br />A. When service is discontinued, the deposit made by the user will be applied b3+ the <br />y toward settlement of any unpaid account. Any balance will be refunded to <br />the user, . If the deposit is not sufficient to <br />cover the outstanding account balance, the County and its billing and collection <br />agent may.proceed to collect the balance in the manner provided in the Sewer <br />Easement and Agreement or in any other manner provided by iaw for the collection <br />of a debt. <br />B. The County, in addition to prosecution as provided by law, may discontinue and <br />permanently refuse service to any user or property owner who tampers with a meter <br />or sewer connection which sewer connection has been approved by the County. <br />Any sewer connection not approved by the County may be disconnected by the <br />County and service refused to those participating in the unauthorized connection or <br />its use. <br />XIII. COMPLAINTS -ADJUSTMENTS <br />A. If a user believes any statement of charges to be in error, the user may present a <br />claim in person to the billing and collection <br />agent of the County before the statement becomes delinquent. Any such claim <br />made after the statement has become delinquent will not be effective in preventing <br />discontinuation of service as provided in these rules and regulations. The user may <br />7 <br />