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2009-069 Purchasing - Relational Technology Solutions for a RFP Award for telephone system replacement
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2009-069 Purchasing - Relational Technology Solutions for a RFP Award for telephone system replacement
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Last modified
9/11/2009 12:12:46 PM
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9/11/2009 12:11:18 PM
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BOCC
Date
6/2/2009
Meeting Type
Regular Meeting
Document Type
Contract
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4cc
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Agenda - 06-02-2009 - 4cc
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\Board of County Commissioners\BOCC Agendas\2000's\2009\Agenda - 06-02-2009
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~~~~~ <br />Technology Sok~#iorws <br />CMM Voice Mail <br />"Your IP Communications -Convergence Partner" <br />ORANGE COUNTY's voice mail will be replaced by an Avaya Communication Manager Messaging (CMM). <br />RTS will provide integration with the upgraded Communication Manager platform. RTS will install a new user <br />mailbox account as required. RTS will also configure any automated attendants to be needed by the <br />COUNTY departments. RTS will provide administration training to COUNTY staff members as a part of this <br />implementation. <br />Site-by-Site Details (Voice Implementation) <br />Phase fA - Purchasin~• RTS will install a G430 gateway and 1 UPS. This gateway will be the single point of <br />integration with the COUNTY'S existing Nortel Option 61 C. The integration will be configured as two (2) PRI <br />"tie-lines" designed to carry inter-system traffic as needed during the phased voice transition. <br />Phase 1B-OfnceBui~ing.• RTS will install a S8510/G450 CM 5.X with 716 Station RTU. One (1) AES Server <br />for integration to two (2) Contact Center Express Servers. One UPS back-up system will also be installed at <br />this location to support all listed Hardware. RTS will implement Communication Manager Messaging (CMM) <br />on the S8510 server at this site to serve all voice mail needs throughout the County. This location will serve <br />as the future core of the enterprise. 2 PRI Trunks will be run out of this location once the Nortel at the <br />purchasing location has been terminated. RTS will install 5 IP End Points and 9 analog at this location. <br />Orange County will install the remaining 80 IP Endpoints. <br />Phase2-Library.• RTS will install a G430 gateway and 1 UPS. RTS will install 0 IP End Points and 3 analog <br />at this location. Orange County will install the remaining 14 IP Endpoints. <br />Phase 3-Hi//sb~vmugh Commons: RTS will install a S8510 LSP / G450 gateway and 1 UPS. RTS will install <br />0 IP End Points and 17 analog at this location. Orange County will install the remaining 200 IP Endpoints. <br />One (1) T1 will also be installed at this location. <br />Phase 4- Link t.^.ente~ RTS will install a G430 gateway and 1 UPS. RTS will install 40 IP End Points and 4 <br />analog at this location. Orange County will install the remaining 0 IP Endpoints. <br />Phase ~ E/semis: RTS will install a G430 gateway and 1 UPS. RTS will install 0 IP End Points and 5 <br />analog at this location. Orange County will install the remaining 8 IP Endpoints. <br />Phase 6- Whified.• RTS will install a S8300LSP/G450 gateway and 1 UPS. RTS will install 93 IP End Points <br />and 11 analog at this location. Orange County will install the remaining 0 IP Endpoints. <br />-19- <br />This document is proprietary and confidential to Relational Technology Solutions. <br />Unauthorized distribution is prohibited. <br />
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