2009-069 Purchasing - Relational Technology Solutions for a RFP Award for telephone system replacement

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"Your IP Communications -Convergence Partner" ~~ Techndogy Sokfdons EXHIBIT B ~IGTWnRK ACCF~CMFNT WAIVER FORM Customer Name, Customer Site Address Date Submitted Type of Exception d One Time Network ~ Blanket Network Assessment ~ Requeste Assessment Exception Exception for Customer Name of C-SPOC Name: submitting Request Phone Number: Email: Name of RTS-SPOC Name: Phone Number: Email: Provide Brief. Descri tion of Pro osed Solutions. Provide Brief Descri tion of Rational for Exce tion: , Check Exce tion Customer refuses to complete a Network Assessment confirming their Network meets minimum ^ com atibilit standards. Customer refuses to provide a Network Topology Map providing details on the actual hardware in ^ the network and connection dia rams. Customer refuses to provide a Network Design outlining where and how endpoints and servers are ^ connected. The Network Design identifies the type of trunking used between locations and /or between locations and the ublic network. Customer has performed network readiness assessment but refuses to perform remediation tasks ^ identified. Customer purchased network readiness assessment but will not allow RTS to perform assessment ^ prior to VOIP implementation. Approval of this type of exception requires a change management event to on final SOW. Ple ase answer the follows uestions to facilitate exce tion rocessin . 1. Is Customer migrating to a converged environment that will have Yes^ No^ multiple applications transversing across it other than voice? Will there be multi le locations involved in this o ortunit ? 2. Is Customer first time de to in Voice over IP Tele hon ? Yes^ No^ 3. Is Customer network adequately equipped to support Voice over IP Yes^ No^ Tele hon ,etc., OoS ca able, VLANS ca able? 4. Does Customer have the capabilities to generate Delay, Packet Loss and Yes^ No^ Jitter statistics? 5. Is this a new infrastructure? Yes^ No^ 6. Does Customer have successful experience deploying IP telephony in Yes^ No^ ast? By executing this network assessment waiver, Customer will be responsible to ensure their network meets the minimum requirements as outlined in the "Avaya IP Voice Quality Network Requirement" white paper. If the waiver is approved by RTS, an authorized representative of RTS will countersign this form. If the waiver is denied, a change order is required to add the network assessment specifications and associated costs to the Sco a of Work. Customer Si nature: Date: A royal/ Denial Waiver A roved: ^ Waiver. Denied: ^ Authorized B -16- This document is proprietary and confidential to Relational Technology Solutions. Unauthorized distribution is prohibited.