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22 <br />will be difficult and take time. It needs to be implemented <br />between re-valuations and tested to be sure it is accurate. <br />EMS billings should be looked at closely. Several counties use <br />third party agencies to pursue these billings. Knowing what <br />insurance companies are doing elsewhere in NC is helpful when <br />attempting to resolve billing disputes and pursuing third party <br />payments. <br />There is need to address HoteUMotel tax collections and ensure <br />uniform enforcement. Chapel Hill collects its own I~aVI tax. A <br />program of routine audits to ensure appropriate taxes are <br />collected and remitted to local governments should be in place. <br />There are firms that can perform these services for the county. <br />Signage for the County's offices in the new facility needs to be <br />pursued. Citizens spend time attempting to fmd the tax office <br />et.al. because no public signage guides them to the destination. <br />REGIST'E~t ®F DEEDS <br />Issues for BOCC consideration and action include: <br />One: <br />Records prior to 1992 are in need of `back scanning' for <br />preservation purposes. This is being done by part time staff on <br />a limited basis. Older records are being handled; fading and <br />losing detail. This is an expensive task and if not given priority, <br />one-time records will be lost. <br />Two: <br />The same situation is applicable for `vital records' (birth, death <br />and other one-of-a-kind forms). The ROD has a vendor <br />proposal to do all vitals for a lump sum of $234,000 subject to <br />bidding. <br />18 <br />