Orange County NC Website
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20 <br /> E-Government Initiatives <br /> Along with the overall redevelopment of the Orange County website, new public <br /> services should be made available on-line. There is a notable demographic <br /> trend of Orange County as a computer-literate and computer accessible <br /> community. Additionally there is a unique geographic separation between the <br /> County seat and major population centers. This has meant a historical <br /> frustration for the majority of Orange County citizens in conducting County <br /> business. <br /> Web technologies present an opportunity to address this long unmet need of <br /> the citizenry. Web-based services enable the public to transact with Orange <br /> County government at their convenience. It allows citizens to choose when and <br /> where they conduct business with Orange County. At the same time, it reduces <br /> staff time normally dedicated to directly interacting with the public. In turn, this <br /> gives the staff more time to address complex issues in response to citizen <br /> needs. <br /> Credit Card Transactions <br /> There is a growing need to accept credit card payments for Orange <br /> County services. Given the prevalence of fee-based services, many <br /> requests for governmental services could be completed on-line. One <br /> critical dependency for all such fee-based services is the acceptance of <br /> credit cards. <br /> It is strongly recommended that OC implement a generic mechanism for <br /> processing credit card payments through the web. The generic aspect is <br /> critical so that new services can be brought on-line quickly and so that <br /> processing through the finance department is efficient. <br /> Rec and Parks Registration <br /> According to industry research, on-line registration for rec and parks <br /> classes and leagues provides a significant boost in enrollment. It is <br /> strongly recommended that OC implement on-line registration for rec and <br /> parks programming. As with other e-Democracy services, it should rely on <br /> the generic credit card processing services. <br /> Integrated Address Based Information Center <br /> On-line land records functions have expanded significantly over the past <br /> few years. The public can now obtain a wide variety of information directly <br /> associated with land parcels. Still, there remain additional opportunities for <br /> citizen information that can ultimately be tied to an address. For example <br /> 1. School districts <br /> 2. voting precincts <br /> 3. crime statistics <br /> 4. recycling service days <br /> 5. nearby parks <br />