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5. The development and maintenance of a system to ensure that EEOC and the <br />Contractor maintain compatible procedural and substantive standards; and <br />6. The identification by the Contractor and EEOC of legislative changes that may <br />be appropriate for the establishment of integrated and efficient charge <br />processing systems. <br />7. Utilization of an effective case management system, and, a~ applicable, <br />adherence to a Charge Resolution Plan that: <br />a. enhances quality and efficiency in the Contractor's charge resolution <br />systems; <br />b. establishes annual charge resolution objectives and provides mechanisms <br />for fixing accountability and measuring progress toward those <br />objectives; <br />c. develops procedures and processes designed to reduce inventories of <br />dual-filed charges that will ensure maintenarce of a charge inventory of <br />less than 365 days; and <br />d. ensures that quality standards are met and are commensurate with <br />EEOC's policies and statutory responsibilities: <br />B. The Contractor further agrees that when agreement on implementation of any of the <br />above mentioned items is reached, the details of such an agreement shall be reflected <br />in a Worksharing Agreement whose 2ffective date will run consistent with the <br />effective dates of this contract. Upon execution, the Worksharing Agreement dated <br />October 13, 1998 , is herein incorporated by reference into this contract. <br />C. It is understood and expressly agreed to by both parties to this contract that, as a <br />condition to the maintenance of this contract, the executed Worksharing Agreement <br />between the Contractor and EEOC provide that once EEOC or the Contractor has been <br />designated to process the charge, the other shall refrain from processing the charge <br />pending completion by the initial processor to minimize duplication of effort. <br />C-2 <br />