Orange County NC Website
7 <br /> Below the Bar <br /> Paramedic response goal — 12 minutes <br /> Current paramedic response time — 17 minutes <br /> The number of times in 2008 that the community called 9-1-1 for an ambulance and none was <br /> available — 235 <br /> Where We Need to Be <br /> Provide the highest standard of care and customer service when citizens and visitors call 9-1- <br /> 1. <br /> EMS Objective <br /> - 12-minute Paramedic response time <br /> - Outstanding Medical Care <br /> Communications Objective <br /> - 00:00:45 Dispatch Time <br /> - Full operational safety monitoring to citizens and responders <br /> How Do We Get There <br /> An Integrated Approach: <br /> Operations Staff: <br /> - Increased Field Staff <br /> - Increased Ambulances <br /> - Increased Communicators <br /> Support Staff: <br /> - Quality Assurance <br /> - EMS Support Staff <br /> - Disaster Planner/Logistician <br /> Equipment and Tech: <br /> - Three Ambulances <br /> - Radio System Upgrades <br /> - Training <br /> - Community EMS Facilities <br /> Resources in Action <br /> Add Ops Staff, Add Equipment, Support Staff= 12 minutes <br /> Without More Resources <br /> No Ops Staff, No Equipment, No Support Staff= 17+ minutes <br /> EMS Staffing/Resource Models <br /> •24/72 (Current) <br /> —24 hours on/72 hours off <br /> —On-Call Consistently Needed <br />