Orange County NC Website
for high-risk conditions. A registered nurse will participate quarterly on the <br />OCHS Health Advisory Board. <br />VI. Program Coordination Expectations: <br />1. All staff are expected to support both the OCHS and OCHD goals and <br />objectives. New staff will be given orientation to the model and <br />techniques for coordinating the two programs including the role of all staff <br />and the expectations of this service delivery model. The model assures <br />that: <br />• Reporting systems are in place for both programs to effectively <br />monitor delivery of expected services to families jointly enrolled as <br />outlined in Attachment A. <br />• A system of regular checks is in place that includes items such as <br />records review; observation of staff interaction with families; <br />regular staff meetings; case reviews and mini workshops. <br />• A system exists to avoid duplication by assuring that all <br />applications to OCHS are checked against the OCHD CSC log <br />initially and at enrollment. <br />• Joint Family Service Coordinator has a caseload that ensures <br />quality services to families as outlined in Attachment A. <br />• Joint Family Service Coordinator is an integral part of the OCHS <br />program and the OCHD program. <br />• Joint Family Service Coordinator is included in the programmatic <br />planning and decision-making process as appropriate. <br />• Joint Family Service Coordinator can confidently explain to <br />parents, staff and the community what the OCHS -OCHD policies <br />are concerning such areas as confidentiality; selection and <br />enrollment; reporting child abuse/neglect; screening and referrals <br />for enrolled children; family partnership agreements; and parent <br />involvement opportunities. <br />2. All staff are expected to follow an agreed upon problem resolution <br />process, which includes open, respectful and honest discussion at regular <br />staff meetings about problems and issues that arise. The first step for <br />resolving Family Services area problems is by discussion with the OCHS <br />Family Services Manager. OCHS -OCHD Family Service Coordinator <br />should follow the "OCRs Procedures for Communications" Policy and <br />work effectively as a team member with fellow OCHS staff and other <br />community agencies. Consultation with the OCHD FHV Service <br />Coordinator is warranted for ongoing, unresolved problems that impact <br />work performance. <br />3. Designated staff from both agencies will participate on the interview team <br />for hiring new OCHS-OCHD staff. Orange County Head Start Policy <br />Council must concur with recommendations for hiring. The OGHS Family <br />Service Coordinator job description, encompassing both OCHS and <br />Health Department position qualifications, will be used when making <br />hiring decisions. Orange County personnel employment requirements <br />and procedures must be met prior to setting the salary and offering the <br />