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Family Service Coordination Agreement <br />Calendar Year 2009 <br />Page 9 of 9 <br />monitoring case load size to ensure quality services to families <br />providing at a minimum quarterly and as needed joint reflective <br />supervision (a joint meeting with supervisors and staff member) <br />providing resource and referral information when needed <br />providing ongoing observations and feedback on delivery of services <br />related to the agency's program requirements and best practices <br />(i.e. at least annual home visit observations, periodic chart reviews, <br />and parent satisfaction surveys) <br />completing Work Planning and Performance Reviews at least annually <br />according to policies and procedures of OCHD <br />keeping staff informed of agency-specific administrative protocols and <br />updates <br />disseminating information in a timely manner (federal, state & local) <br />representing staff issues to administration <br />advocating for career growth <br />Compensation: <br />Compensation rate for the position will be at a level commensurate with employee's <br />education, training and experience in keeping with both agencies' wage and <br />comparability schedules. <br />S:\Managers Working Files\Contracts\Personal Health- Head Start\CY 09 Contract with Head Start\OCHD-OCHS Contract 1-1-09 - 12-31- <br />09.doc <br />