2009-031 Health - Chapel Hill Training & Outreach Inc for Family Service Coordination & Business Assoc Agreement

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Family Service Coordination Agreement Calendar Year 2009 Page 8 of 9 for OCHS Policy Council, and providing parent trainings required by the Performance Standards and on other topics that parents request. • Facilitate families' transition from Pre-Kindergarten per OCHS Transition Policy and Procedures. • Comply with HIPAA privacy and security guidelines of `protected health information' as outlined by Orange County Health Department. • OCHD RD nutrition counseling guidelines: The Family Service Coordinator will coordinate scheduling, referral from the practitioner, and transportation for RD services. The RD may provide off-site nutrition appointments as staffing allows and will be decided on a case-by-case basis with the Family Service Coordinator. Medicaid covers Medical Nutrition Therapy with an RD for children up to age 20 years of age with high-risk conditions. For non-Medicaid recipients, fees are based on a sliding scale based on income. The RD will provide direct feedback for referred children to the Family Service Coordinator. Conditions for services to OCHS familieslchildren: • The OCHS -OCHD Family Service Coordinator will case manage and coordinate all services to an average caseload of 35 families, which will include a maximum average of 12 families who are also part of the OCHD Family Service Coordination program. • OCHD will assure that a process is in place such that, within 45 days of a child's enrollment, OCHS will be able to obtain adequate information on the jointly managed, "matched", OCHS families to document compliance with OCHS regulations for: Family Partnership Agreements, Health Status (medical home), up-to-date immunizations, nutrition assessments, and developmental screening. • OCHS Family Services Manager will supervise day to day activities of the Family Service Coordinator including: providing regular and consistent opportunities for reflective supervision processing leave requests (i.e. vacation, personal) and acting as contact person for work illness and emergency requests processing workshop and travel requests, overseeing organization of daily tasks and directing daily activities assisting staff to trouble-shoot emergency needs of families, assisting with parent meetings as needed, evaluating staff performance related to job duties and procuring training to enable staff to carry out their Head Start role . ascertaining staff safety in the field by being available for "sign out" at the end of each workday consulting with OCHD's Family Home Visiting Coordinator as needed regarding employee job performance, CSC responsibilities, and potential Child Protective Services referrals • OCHS Family Services Manager and the OCHD Family Home Visiting Services Coordinator will provide joint support and advocacy to the Family Service Coordinator by: receiving and reviewing written caseloads on a monthly basis S:\Managers Working Files\Contracts\Personal Health- Head Start\CY 09 Contract with Head Start\OCHD-OCHS Contract 1-1-09 - 12-31- 09.doc