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Award Review and <br />Appr®val r®cess <br />..~~,r.~~~.~arr~~~r~~r~'a:r:. y ~ ,:~. <br />1 Recommended in writing by Department <br />Head <br />1 Reviewed by Manager and Personnel <br />Director <br />1 Requires Manager's advance approval. <br /> <br />Superi®r Award <br />1 Work Performance rating must be <br />"Proficient" <br />1 In addition to Proficient rating, <br />department head must submit <br />recommendation citing specific "Superior" <br />work accomplishments <br />1 "Proficient" performance rating alone does <br />not result in a Superior award <br />~uperi®r Acc®n>tp9ishirnents <br />1 Cost saving outcomes <br />1 Innovative approaches to service delivery <br />1 Improvements in productivity, and services <br />1 Outstanding customer service <br />(internal/external) <br />1 Completion of a major goal, work project <br />or outcome with significant challenges <br />4 <br />