Browse
Search
Agenda - 04-26-1999 - 1
OrangeCountyNC
>
Board of County Commissioners
>
BOCC Agendas
>
1990's
>
1999
>
Agenda - 04-26-1999
>
Agenda - 04-26-1999 - 1
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
4/22/2013 10:17:27 AM
Creation date
6/23/2009 10:45:43 AM
Metadata
Fields
Template:
BOCC
Date
4/26/1999
Meeting Type
Budget Sessions
Document Type
Agenda
Agenda Item
1-2-3
Document Relationships
Minutes - 19990426
(Linked From)
Path:
\Board of County Commissioners\Minutes - Approved\1990's\1999
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
110
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
28 EMS — Telecommunicators <br />❑ Law enforcement personnel in Chapel Hill, Carrboro, Hillsborough, and the Sheriff's <br />Department have increased by a total of over 35 positions since 1993. 0 <br />Beyond the workload increase, high turnover among Telecommunicators and the need for <br />recruitment and training of new staff continue to impact coverage. <br />Outcomes: <br />With continuation of the two Telecommunicator positions, EMS will be able to maintain the <br />outcomes listed below: <br />EMS Goal <br />Outcome <br />Measure <br />Calls Properly <br />Maintain accuracy of dispatches <br />Error rate less than 2% <br />Dispatched <br />Calls Answered Rapidly <br />Prompt answer of 911 calls <br />93% of calls within 15 seconds <br />Calls Dispatched <br />Rapid dispatch <br />92% of emergency calls <br />Rapidly <br />dispatched within 2 minutes <br />Protect the safety of <br />Officer calls are monitored in <br />Dispatcher away from call one <br />Officers <br />emergency situations <br />minute or less in 95% of <br />incidents <br />Number of times officers are told to <br />37% of calls <br />stand by while taking 911 calls <br />Protect the safety of <br />Amount of time per emergency citizen <br />80% of emergency calls <br />citizens <br />call that calls are not monitored after <br />monitored after initial contact <br />initial contact and before law <br />with a response rate of 5 <br />enforcement arrives <br />minutes or less <br />Financial Impact: (for both positions) <br />Annual Position Cost <br />(Salary/Benefits) <br />Offsetting <br />Budget/Revenue <br />Net Annual Position Cost <br />$68,694 <br />$0 <br />$68,694 <br />When the two time limited positions were established, they were set up as recruitment <br />positions and funded from lapsed salaries. The department's budget was not increased to <br />accommodate the cost of the new positions. The amount shown above is the amount that the <br />budget would be increased now to fund the positions as permanent budgeted positions. <br />Under the current arrangement there are funds budgeted for 23 telecommunicator positions <br />and funds expended for up to 25 telecommunicator positions (expenditures are lower when <br />there are vacancies). Under the proposed arrangement, there would be funds budgeted for 25 <br />telecommunicator positions and would still be funds expended for 25 telecommunicator <br />positions, to the extent all positions are filled. <br />Relation to Board Goal(s): <br />Not related to a specific Board goal. I: \peg99\report\emte1rep.doc <br />• <br />
The URL can be used to link to this page
Your browser does not support the video tag.