Orange County NC Website
Browse       Search
EMS - Existing Time Limited Telecommunicators <br />isRequest: Convert two existing full time permanent time limited Telecommunicator <br />positions to permanent status. <br />Purpose: To maintain the level of service currently established for Emergency Management <br />communications. <br />Job Functions: <br />• <br />❑ Receive and dispatch 911 emergency and non - emergency calls. <br />❑ Provide Emergency Medical pre - arrival instructions. <br />❑ Dispatch and monitor all agencies served. Contact required support agencies. <br />❑ Maintain all required certifications. <br />Reason for Request: <br />In July 1997 the Board established two permanent time limited Telecommunicator positions <br />with an ending date of June 30, 1999 to address the workload and provide coverage for the <br />continuing high turnover among Telecommunicators. Other than these positions, no <br />additional positions have been added in EMS Communications since 1993. The chart below <br />shows how demands have increased for the 9 -1 -1 Communications Center <br />Telecommunicators from the community over the past five years. Also law enforcement <br />personnel served have increased. In summary, the number of: <br />❑ Telecommunicator transactions (emergency and non - emergency calls, Division of <br />Criminal Information inquiries /entries as to criminal record, driving record and the like, <br />radio transactions /monitoring for law enforcement, fire and EMS) have about doubled <br />over the past five years. <br />Telecommunicator Workload has Increased <br />From 1993 to 1998 <br />7,000,000 <br />6,000,000 <br />5,000,000 <br />4,000,000 <br />3,000,000 <br />2,000,000 <br />1,000, 000 <br />1993 1994 1995 1996 1997 1998 <br />27 <br />