Orange County NC Website
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23 <br /> <br />1 -Countywide EMS Training Program <br />2 -800 MHz System Cutovers <br />3 -Safety Monitoring of Radio Traffic <br />4 -Customer-Focused Planning <br />5 <br />6 Project Successes <br />7 -VIPER Radio System <br />8 -Address Mapping Updates <br />9 -Special Operations Teams <br />10 -CAMETS <br />11 -Community EMS Station Location Plan <br />12 <br />13 <br />14 A Changing Community <br />15 - Increases in overall population <br />16 - Growth in traditionally rural areas <br />17 - Increases in chronic disease <br />18 - Population is aging <br />19 <br />20 Increasing Demand <br />21 Total incidents requiring 9-1-1 dispatch in Orange County: <br />22 - 2000 - 143,948 <br />23 - 2004 -160,014 <br />24 - 2008 -165,400 <br />25 - Percentage growth from 2000-2008 - 76% <br />26 - Percentage growth from 2008-2009 - 26% <br />27 <br />28 Below the Bar <br />29 Paramedic response goal - 12 minutes <br />30 Current paramedic response time - 17 minutes <br />31 The number of times in 2008 that the community called 9-1-1 for an ambulance and none was <br />32 available - 235 <br />33 <br />34 Where We Need to Be <br />35 Provide the highest standard of care and customer service when citizens and visitors call 9-1-1. <br />36 <br />37 EMS Objective <br />38 - 12-minute Paramedic response time <br />39 - Outstanding Medical Care <br />40 <br />41 Communications Objective <br />42 - 00:00:45 Dispatch Time <br />43 - Full operational safety monitoring to citizens and responders <br />44 <br />45 How Do We Get There <br />46 An Integrated Approach: <br />47 Operations Staff.• <br />48 - Increased Field Staff <br />49 - Increased Ambulances <br />50 - Increased Communicators <br />