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3 <br />receive information on the two programs currently available and be given instructions on how to <br />go about receiving aid, if needed. <br />Regardless of the Board of Commissioners decision on how to proceed with the low-income <br />assistance policy, staff recommends the new sewer rate schedule be implemented in time for <br />the first increase to begin on July 1, 2009. The Efland Sewer budget projections for FY 2009- <br />2010 include revenue based on 12 months at the increased rate. An amendment to the Efland <br />Sewer Resolution is needed In order to implement the new rate schedule.. This amendment <br />will be brought to the BOCC as a separate item. <br />FINANCIAL IMPACT: Depending on the option chosen, the financial impact could vary from $0 <br />(Town of Hillsborough Water Assistance Fund) to $120,000 or more (New County-wide <br />Program). County general funds would be the source for any new Emergency Assistance <br />appropriation. <br />RECOMMENDATION(S): The Manager recommends the Board direct staff to <br />1) Implement an information and referral process to alert all Efland Sewer customers on <br />how to access Emergency Assistance programs administered by both Social Services <br />and OCIM, including that funded by the Town, to help eligible households pay their utility <br />bills; and <br />2) Monitor and assess the demand for Emergency Assistance caused by increased sewer <br />rates during the first year (FY2009-10) and use those findings to formulate <br />recommendations to the Board about future levels of assistance that may be necessary. <br />