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U <br />PARALEGAL <br />computers for word and data processing. Is able to type and transcribe accurately and at a <br />speed necessary for the successful completion of assigned duties. Has knowledge of how to use <br />and maintain a variety of office equipment. Is able to read and interpret various materials <br />pertaining to the responsibilities of the job. Is able to prepare routine forms, records and reports <br />with accuracy and in a timely manner. Has knowledge of how to maintain effective relationships <br />with personnel of other departments, professionals and members of the public through contact <br />and cooperation. Has knowledge of how to react calmly and quickly in emergency situations. <br />Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. <br />Exercises immediate remedial action to correct any quality deficiencies that occur in areas of <br />responsibility. Maintains high quality communication and interaction with internal and external <br />entities with whom the position interacts. <br />Quantity of Work: Pertorms described Essential Functions and related assignments efficiently <br />and effectively in order to produce quantity of work which consistently meets established <br />standards and expectations. <br />Dependability: Assumes responsibility for completing assigned work. Completes assigned work <br />within deadlines in accordance with directives, policy, standards and prescribed procedures. <br />Maintains accountability for assigned responsibilities in the technical, human and conceptual <br />areas. <br />Attendance: Attends and remains at work regularly and adheres to policies and procedures <br />regarding absenteeism and tardiness. Provides adequate notice to higher management with <br />respect to vacation time and leave requests. <br />Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to <br />meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and <br />initiates proper and acceptable action for the completion of work with a minimum of supervision <br />and instruction. <br />Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or <br />situations as they occur and specifies decision objectives. Identifies or assists in identifying <br />alternative solutions to issues or situations. Implements decisions in accordance with prescribed <br />and effective policies and procedures and with a minimum of errors. Seeks expert or <br />experienced advice where appropriate and researches issues, situations and alternatives before <br />exercising judgment. <br />Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and <br />objectives of same. Questions such instruction and direction when clarification of results or <br />consequences are justified, i.e., poor communications, variance with established policies or <br />procedures, etc. Offers suggestions and recommendations to encourage and improve <br />cooperation intra-and inter-departmentally. <br />Relationships with Others: Shares knowledge with managers, supervisors and co-workers for <br />mutual benefit. Contributes to maintaining high morale among all employees. Develops and <br />maintains cooperative and courteous relationships inter- and intra-departmentally, and with <br />external entities with whom the position interacts. Tactfully and effectively handles requests, <br />suggestions and complaints in order to establish and maintain good will. Emphasizes the <br />importance of maintaining a positive image. <br />©Archer Company 2009 4 <br />