2009-001 Solid Waste - OE Enterprises, Inc. for Custodial Contract at Solid Waste Management Center

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Q~z - ~ ~izlo q y-~ ~~ ^ ~~ -Please return this copy to Clerk to the Board's office for PAF OE Enterprises, Inc., Commercial (:leaning Agreement OE Enterprises, Inc., ("OE"), a North Carolina nonprofit corporation, hereby agrees to supply janitorial services to Orange County, North Carolina on behalf of its Solid Waste Department (The Customer) at the Solid Waste Administrative Offices on Eubanks Road, Chapel Hill, NC (the "Center"), according to the following terms, beginning February 1, 2009: 1) The monthly Janitorial Service Fee charged by OE to Customer for all work performed under the terms of this Agreement will be $1,775.00. OE shall be responsible for providing Janitorial Services (5) day per week at the Center (Monday through Friday). Janitorial Services shall be performed after the normal hours of operation for the Center (specifically, the Janitorial Services shall be performed after 5:00 pm Monday through Friday). Extra services in addition to the Janitorial Services provided pursuant to this Agreement shall be billed at the rate of $30.00 per hour. See Attachment A that is incorporated into this Agreement by reference for a description of the "Janitorial Services" including areas of the Center to be serviced and specific services to be provided as part of this Agreement. 2) Prior to beginning work under this Agreement, OE shall complete a "Site Work Plan" that corresponds to the specifications in Attachment A and submit it to the Customer for review and comment. The Site Work Plan, at a minimum, will describe the equipment OE will utilize to complete the Janitorial Services, back-up equipment that will be used by OE in case of failure of the primary equipment, and how many employees OE will use to complete the Janitorial Services along with a proposed schedule for all such employees. 3) OE will perform all Janitorial Services listed in Attachment A in a manner satisfactory to Customer as determined by Customer's sole discretion. All Janitorial Services are to be performed completely and in a professional manner to the satisfaction of the Customer in accordance with Attachment A. OE must have a supervisor who will personally oversee all work performed by OE at the Center. The assigned supervisor must have the authority to represent OE in dealings with the Customer and shall be Customer's primary contact with OE. The name, address, and telephone number of this Supervisor will be furnished to the Customer prior to February 1, 2009. The Customer shall perform periodic inspections of the Janitorial Services performed by OE at the Center (these inspections shall take place at least monthly, but more frequently at the discretion of the Customer). In the event of non- performance by OE of any of the Janitorial Services to be performed under this Agreement, Customer will provide verbal notification to the supervisor along with written notification to OE of the deficiency (the "Notice of Deficiency"). OE shall acknowledge receipt of any and all Notice of Deficiency communicated to the supervisor by Customer within twenty-four (24) hours of its receipt of all such Notices of Deficiency. OE shall maintain a record of all written and oral service issues reported by Customer to OE, including corrective action taken by OE in response. OE shall make this record available to the Customer when requested. OE shall correct/resolve any and all identified issues within 36 hours of its receipt of a Notice of Deficiency. On request of Customer, an officer of OE shall make himself/herself available during normal business hours for joint inspection of the Center, general consultation pertaining to this Agreement, and/or receipt of further instructions regarding the Janitorial Services. In addition to Customer inspections, supervisor (or another employee of OE approved by Customer) shall inspect the Center on a weekly basis and maintain a logbook recording the weekly self-inspections. Any and all deficiencies or problems with the