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SUPERVISORY COURSE OFFERINGS, <br />If 1"P _, <br />no <br />This session will provide supervisors with an opportumity to review the When: Friday, 11:22199 <br />key principles and interaction guidelines of Interaction Management. 9:00 am -1:00 pm <br />Participants will have an opportunity to practice skills learned using real Where: Government Services <br />workplace examples. Center Meeting Room <br />Participants must have already completed Interaction Management <br />training to register for this class. Please plan on submitting a scenario <br />for skill practice in advance. Enrollment is limited to 18 employees. <br />Annis Davis is the instructor. <br />We know the Employee Assistance Program (EAP) helps employees <br />resolve their personal problems. Now, EAP also includes consulting <br />services to help supervisors overcome problems with staff. Discussion <br />topics will include how to use EAP, when to make employee referrals <br />and how to access direct workplace assistance for. supervisors. <br />Anne Robertson F.AP Consultant, will be the instructor. <br />Constructive Discipline: <br />When: Friday, 215199 <br />9:00 am -10:30 am <br />Where: Government Services <br />Center Meeting Room <br />While no one likes to take disciplinary action, this course presents a <br />"how to" guide for supervisors in taking ffective disci When: Friday, March 5 <br />g disciplinary ,.action to <br />improve employee performance. Topics will include Orange County s <br />Disci 9:00 am -12:00 pm <br />Disciplinary Procedure, the causes of disciplinary action, disciplinary <br />action based on work performance or personal conduct, and the Where: Government. Services <br />employee appeals process. Center Meeting Room <br />Elaine Holmes, Personnel Director is the instructor. <br />This session will provide guidelines for the recruitment and selection <br />process. Discussion will focus on how to meet the legal requirements of <br />recruitment and selection while choosing the best candidate for the job. <br />Michael Edmonds, Personnel Analyst is the instructor. <br />When: Friday, Apri116 <br />9:00 am -12:00 pm <br />Where: Government Services <br />Center Meeting Room <br />_Z, /,;In <br />