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Enclosure 1, Attachment 2 <br />Assistant to the Clerk — Increase in Hours <br />Commissioners' Office <br />Present Position Type: Permanent Part Time 20 Hours <br />Estimated Cost To Increase Hours: <br />Type Change <br />Additional Position <br />Offsetting Revenue <br />Net Additional 99 -00 <br />Costs (Salary/ Benefits) <br />or Budget. Savings <br />Position Cost <br />From 20 hours to <br />$12,501 <br />$0 <br />$12,501 <br />40 hours <br />From 20 hours to <br />$6,251 <br />$0 <br />$6,251 <br />30 hours <br />Purpose: <br />Develop and implement a program for the effective use of volunteers for County <br />departments; staff a County "Helpline" Monday through Friday from 8:00 a.m. to 5:00 <br />p.m. answering questions and assisting citizens. <br />Outcomes: <br />Volunteer Prop-ram <br />♦ Provides an opportunity for citizens to work in County departments _ <br />making people feel they are part of County government and also educating <br />citizens on how complex County government is. <br />♦ Provides volunteer labor for departments to accomplish tasks with little or <br />no expenditure for personnel costs. <br />♦ Citizens, through their experience in County government, will become <br />advocates for the County. <br />Helpline <br />o Provides a centralized source of information on County departments and <br />services <br />♦ Provides a record of calls received from citizens which will provide staff <br />with a method to analyze citizen questions and concerns allowing County <br />staff to better target its outreach, public relations and service delivery <br />efforts. <br />Wasstclkl.doc <br />June 9, 1999 <br />1-5 <br />