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24 <br /> Attachment 6B <br /> • Improvements in productivity and services <br /> • Outstanding customer service(to internal and/or external customers) <br /> • Completion of a major goal, work project or outcome requiring that <br /> significant challenges be met. <br /> 8.6 Review Process <br /> In reviewing the Meritorious Service Award recommendation, the <br /> Manager and the Personnel Director consider the following: <br /> • The specific results and outcomes achieved in the work planning <br /> period. <br /> • How these results and outcomes impacted service to citizens or other <br /> County departments or agencies. <br /> ❑ Whether the results and outcomes were a result of the employee's own <br /> efforts. <br /> • Whether the results and outcomes were those expected in the normal <br /> course of the employee's work or were they clearly above and beyond <br /> the normal scope of work. <br /> • Whether the employee's work accomplishments and results can be <br /> clearly distinguished from those of other strong performers not <br /> receiving Meritorious Service Award recognition. <br /> •abM ^gal^"a :*:ei er«:°v P m—fe-Fff3�Ae Award meenyaeadatien tom <br /> 8.8 Recognition <br /> In addition to the monetary award, the employee receives a letter of <br /> commendation from the Manager. The Manager may also provide <br /> additional recognition as appropriate. <br /> The Manager will provide periodic reports to the County Commissioners <br /> on those employees who have received Meritorious Service Awards citing <br /> the employees' accomplishments. <br /> We\art5mendoc <br /> June 16,1999 <br />