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Orange County Information Technologies Strategic Plan 26 <br /> Budget methodologies for IT project justification <br /> The IT organization should work closely with the Budget <br /> department to ensure IT Projects are properly scoped from a <br /> financial viewpoint. Further, follow-up audits should be <br /> performed to ensure perceived costs and benefits are <br /> reviewed against actual data. This will ensure the process is <br /> working correctly. <br /> CRITICAL FUTURE USER APPLICATIONS <br /> Constituent Request Tracking System <br /> Orange County has no procedural mechanisms for <br /> tracking public requests for services or information. <br /> Orange County's growth has outpaced our ability to serve <br /> the public on an informal basis. OCIT will work with the <br /> County Managers' office to implement a formal request <br /> tracking system. <br /> Applicant Tracking System Upgrade <br /> The Personnel department still relies heavily on page <br /> based (some paper, some electronic) methods for <br /> advertising job openings and processing applications. <br /> OCIT will work closely with the Personnel office to <br /> integrate a new system into existing processes and <br /> technologies <br /> EMS Communication System <br /> As the EMS organization moves forward with its pursuit of <br /> a holistic communications system, OCIT will work closely <br /> to ensure electronic data sharing is a strong consideration <br /> for any system. The County has historically viewed such <br /> communication systems as voiced-based. However, with <br /> voice moving toward a data model, the distinctions <br /> between voice and data have become irrelevant. OCIT <br /> will work to ensure the investigation evaluates the broad <br /> spectrum of communication needs. <br /> Page 25 of 25 2/9/2009 <br />