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Agenda - 02-17-2009 - 6d
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Agenda - 02-17-2009 - 6d
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Last modified
3/22/2016 9:32:32 AM
Creation date
2/16/2009 4:28:31 PM
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BOCC
Date
2/17/2009
Meeting Type
Regular Meeting
Document Type
Agenda
Agenda Item
6d
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Minutes - 20090217
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\Board of County Commissioners\Minutes - Approved\2000's\2009
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Orange County Information Technologies Strategic Plan 14 <br /> Business Analysis methodologies should be formally <br /> established for major system implementations and large- <br /> scale enhancement requests. Business consultation skills <br /> should be developed within the applications team so that <br /> departments' business practices can be properly aligned <br /> with available and potential technology solutions. <br /> Formal partnerships should be developed between IT, <br /> purchasing and legal departments, to ensure vendor <br /> performance is measurable and contractually <br /> enforceable. <br /> CUSTOMER/CONSTITUENT SERVICES <br /> Website Redevelopment <br /> There is a strong need to redevelop the site to address the <br /> issues outlined in the section entitled, County Website. <br /> Orange County IT is leading the effort to perform a <br /> comprehensive redevelopment of the site. This effort must <br /> include creating a new site which is more efficient for the <br /> public to find services, more efficient for departments to <br /> manage their information, and should include instituting <br /> mechanisms, such as Content Management Systems, to <br /> ensure.ongoing information growth is managed gracefully. <br /> E-Government Initiatives <br /> Along with the overall redevelopment of the Orange <br /> County website, new public services should be made <br /> available on-line. There is a notable demographic trend of <br /> Orange County as a computer-literate and computer <br /> accessible community. Additionally there is a unique <br /> geographic separation between the County seat and <br /> major population centers. This has meant a historical <br /> frustration for the majority of Orange County citizens in <br /> conducting County business. <br /> Web technologies present an opportunity to address this <br /> long unmet need of the citizenry. Web-based services <br /> enable the public to transact with Orange County <br /> government at their convenience. It allows citizens to <br /> choose when and where they conduct business with <br /> Orange County. At the same time, it reduces staff time <br /> Page 13 of 25 2/9/2009 <br />
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