Orange County NC Website
la <br /> MEMORANDUM <br /> To: Board of County Commissioners <br /> Laura Blackmon, County Manager <br /> From: Jo Roberson, Revenue Director/Tax Collector <br /> John Smith, Assessor <br /> Todd Jones, CIO <br /> Joyce Pearson, Register of Deeds <br /> Subject: Property Information Management System (PIMS) <br /> Recommendation <br /> Date: January 26, 2009 <br /> This memorandum has been prepared by the members of the PIMS Team <br /> to emphasize its strong support for moving forward with the consulting <br /> services required for acquiring a new County taxation system. The Team <br /> recognizes current funding constraints but continues to support the need <br /> to act without delay in ensuring the Assessor's Office maintains accurate <br /> valuations while helping the Revenue Office maintain a high collection <br /> rate. <br /> These are the primary points the Team wants to reinforce as the BOCC <br /> decides. <br /> The Current Taxation System is Unsupportable and Exposes Vital <br /> Transactions to Tremendous Risk — The Team stresses real and serious <br /> problems are inherent in a computing platform with the following <br /> characteristics. <br /> • The system is thirty-plus years old <br /> • The computer language is antiquated <br /> • Even partial system collapse could be crippling to direct/indirect <br /> users <br /> • No viable means of internal technical support or cross-training exist <br /> • There are few outside professionals with the highly specialized <br /> expertise required, and access to them is extremely limited <br /> • In case of system failure, immense cost in time and effort for staff <br /> resources would be diverted to try and effect rescue/recovery <br /> • <br />