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Service Terms and Conditions <br />Motorola, Inc. ("Motorola") and the customer named in this Agreement ("Customer") hereby agree as <br />follows: <br />Section 1 APPLICABILITY <br />These Service Terms and Conditions apply to service contracts whereby Motorola will provide to <br />Customer either (1) maintenance, support, or other services under a Motorola Service Agreement, or (2) <br />installation services under a Motorola Installation Agreement. <br />Section 2 DEFINITIONS AND INTERPRETATION <br />2.1. "Agreement" means these Service Terms and Conditions; the cover page for the Service <br />Agreement or the Installation Agreement, as applicable; and any other attachments, all of which are <br />incorporated herein by this reference. In interpreting this Agreement and resolving any ambiguities, these <br />Service Terms and Conditions take precedence over any cover page, and the cover page takes <br />precedence over any attachments, unless the cover page or attachment states otherwise. <br />2.2. "Equipment" means the equipment that is specified in the attachments or is subsequently added <br />to this Agreement. <br />2.3. "Services" means those installation, maintenance, support, training, and other services described <br />in this Agreement. <br />Section 3 ACCEPTANCE <br />Customer accepts these Service Terms and Conditions and agrees to pay the prices set forth in the <br />Agreement. This Agreement becomes binding only when accepted in writing by Motorola. The term of <br />this Agreement begins on the "Start Date" indicated in this Agreement. <br />Section 4 SCOPE OF SERVICES <br />4.1. Motorola will provide the Services described in this Agreement or in a more detailed statement of <br />work or other document attached to this Agreement. At Customer's request, Motorola may also provide <br />additional services at Motorola's then-applicable rates for the services. <br />4.2. If Motorola is providing Services for Equipment, Motorola parts or parts of equal quality will be <br />used; the Equipment will be serviced at levels set forth in the manufacturer's product manuals; and <br />routine service procedures that are prescribed by Motorola will be followed. <br />4.3. If Customer purchases from Motorola additional equipment that becomes part of the same <br />system as the initial Equipment, the additional equipment may be added to this Agreement and will be <br />billed at the applicable rates after the warranty for that additional equipment expires. <br />4.4. All Equipment must be in good working order on the Start Date or when additional equipment is <br />added to the Agreement. Upon reasonable request by Motorola, Customer will provide a complete serial <br />and model number list of the Equipment. Customer must promptly notify Motorola in writing when any <br />Equipment is lost, damaged, stolen or taken out of service. Customer's obligation to pay Service fees for <br />this Equipment will terminate at the end of the month in which Motorola receives the written notice. <br />4.5. Customer must specifically identify any Equipment that is labeled intrinsically safe for use in <br />hazardous environments. . <br />Orange County Service Terms and Conditions 2008-2009 <br />